Everyone is biased. Conscious or unconscious. But if you leave these biases unchecked when creating digital products, you risk excluding large groups of people. This workshop teaches you how to apply inclusive & accessible design principles to serve your users better, innovate and lift up your product's thresholds.

Digital transformation and development are expensive. Meanwhile, customers' expectations are rising, and the competitive landscape is only intensifying. How do you know which services or features to invest in? User research pays huge dividends to validate ideas or assumptions before betting the bank. Yet many companies don't have this fully embedded in their strategy and way-of-working. Or it's window-dressing at best, where insights and metrics don't drive meaningful decisions. In this talk, we'll give practical examples of low-threshold ways to involve customers throughout the validation stream.

The road to digital success is eventful, to say the least. Many challenges will cross your path. Things that can set you back or move you forward. In this first-of-its-kind board game, you will encounter recognisable digital challenges and address them in a playful way. Expect an hour filled with real-life examples, tips, and lively discussions.

While many companies try to install a so-called “software factory” or “delivery organization”, few succeed. Digital product development challenges the org charts of most companies. Our CEO Jeroen Lemaire explains his vision on how to build a context and a culture to make your teams thrive.

The ITP Tech Radar reflects our current view on software engineering technologies. It includes the technology choices we’ve made as a company and motivates why we’ve made them. Beyond that it shows what technologies are “on our radar”, and why we’re considering adopting them.

ML and UX are colliding. But where's the sweet spot between user input and automation? How do you let your user interact with your ML feature while keeping their trust? In this workshop, we’ll introduce you to our “degrees of automation” framework. You'll learn to combine both the usability and the uncertainty of ML-powered components